Information on this site is advertising in nature.
Your rights and our responsibilities regarding personal data
magenta-hollow is committed to protecting your personal data and respecting your privacy. This page outlines our approach to data protection in accordance with applicable legislation, including the Protection of Personal Information Act (POPIA) of South Africa and the General Data Protection Regulation (GDPR) for visitors from the European Union.
magenta-hollow is the data controller for personal information collected through this website. We determine the purposes and means of processing your personal data.
Contact information:
magenta-hollow
42 Weaver's Lane
Woodstock, Cape Town
South Africa 7925
Email: [email protected]
We process personal data under the following legal bases:
Under data protection legislation, you have the following rights:
You have the right to request a copy of the personal data we hold about you. We will provide this information within one month of your request, free of charge for the first copy.
If you believe any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. We will respond to such requests within one month.
You may request deletion of your personal data where there is no compelling reason for its continued processing. This right is not absolute and may be subject to legal retention requirements.
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest its accuracy or object to our processing.
Where processing is based on consent or contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
You have the right to object to processing based on legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.
To exercise any of these rights, please contact us at [email protected]. We may need to verify your identity before processing your request. We will respond to valid requests within one month, though this period may be extended by two months for complex requests, in which case we will inform you of the extension.
We implement appropriate technical and organisational measures to protect personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage. These measures include secure data transmission, access controls, and regular security assessments.
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for two years unless you request earlier deletion.
Your data is primarily stored and processed within South Africa. If data is transferred outside South Africa or the European Economic Area, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with a supervisory authority. In South Africa, this is the Information Regulator. EU residents may contact their local data protection authority.
We may update this data protection information from time to time. We encourage you to review this page periodically.
Last updated: August 2024